Gavin.pouliot / user experience designer

Bio/Contact

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Listening is the first step in good design

 

I came to user experience design by way of art, history, museums, social media, education and technology. What has always been consistent for me is that I care about the people I am helping. No information-packed museum tour was worth the time if the visitors didn’t come away feeling that the tour was structured around them and had personal importance. I’m gutted to find out when teachers struggle with their classroom technology.

User experience is about solving problems. We don’t know the problems to solve or what a solution looks like until we listen first and listen often. If you feel the same way, please get in touch - working with like-minded folks is a pleasure.
 

 
 

Say Hey

 

g.w.pouliot {at} gmail.com

 
 

 
 

Résumé Highlights

 

Houghton Mifflin Harcourt / Senior UX Designer

Boston, MA / August 2015 - Present

Currently, I am creating new teacher reporting systems and a student test administration platform. I also work on a specialized team of accessibility professionals. I sketch, wireframe and make prototypes to get user feedback. I collaborate with product owners and engineers to ensure viable, extensible designs.

 

SunGard Financial Systems (now FIS) / UX Designer

Salem, NH / July 2014 - August 2015

I created designs for enhancements to existing systems. I supervised interns on user testing prototype and protocol creation. I developed personas for primary users of options trading systems.

 

Measured Progress / UX Designer

Dover, NH / April 2011 - July 2014

I created intersectional personas during the development of an accessible platform for student testing. User testing was a new practice in the company and I collaborated with internal stakeholders to design testing sessions with teachers & students. My responsibilities also included making wireframes and mockups to work with engineers on our next-generation offerings.